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Frequently Asked Questions

1.   What does Internet Sweeper Pro exactly do ?
2.   What operating system and browsers does Internet Sweeper Pro  support?
3.   What does Internet Sweeper Pro do when I click Test Now ?
5.   How do I order Internet Sweeper Pro ?
6.   What is the Application Plug-in ?
7.   How do I make a Plug-in?
8.   What is the Custom Item ? How to add a Custom Item?
9.   How do I uninstall Tracks Eraser ?
10. What is Boss Key ?
11. What is Stealth Mode ?
12. What is Securely Erasing ?
13. Why the index.dat file still exist after I erase them ?
14. Why the Mediaplayer  playlist are still there after I choose to erase them ?
15. How does Homepage Protection work ?

If you have any questions that not answered in this FAQ, please feel free to contact us at support@LadyBugSoft.com

Click here to online FAQ


1.What does Internet Sweeper Pro do ?

Internet Sweeper Pro is designed to protect you by cleaning up all the unwanted history data on your computer. With only one click, Internet Sweeper Pro allows you to erase the cache, cookies, history, typed URLs, autocomplete memory, index.dat of your browser, and Window's temp folder, run history, search history, open/save history, recent documents, etc. 

With Internet Sweeper Pro's  free plugins, you can easily erase the tracks of up to 50 applications, such as playlist of Realplayer, Mediaplayer, QuickTime, recent files of Office, Acrobat, Winzip, etc.

Internet Sweeper Pro can also let you customize what file(s) and registry entry(s) to be erased.  With Internet Sweeper Pro's Securely Erasing feature, you can erase the files completely can not be recovered by others.

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2.What Operating System And Browsers Does Internet Sweeper Pro Support?

The supported Operating System include

  •  Windows 95

  •  Windows 98

  •  Windows ME

  •  Windows 2000

  •  Windows XP

The supported Browsers type include

  • Internet Explorer 

  • Netscape 

  • AOL

  • MSN

  • Opera

For other browsers, Internet Sweeper Pro can support them using plugins, you can download the plugins from our website.

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3.What does Internet Sweeper Pro do when I click Test Now ?

Test Now offers a safe way to check the items you are going to erase , after you have selected the erasing items, you can firstly click the Test Now to have a test, check the Detail List to see what will be erased. This just tests all the items you selected and do not really erase them.

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5.   How do I order Internet Sweeper Pro ? 

We use Regsoft, the most highly respected registration company to process your order. They provide you fast & 100% secure way to buy Tracks Eraser. We accept many payment options, including Credit Card (Visa, Mastercard, American Express, Discover, Eurocard,MasterMoney ), Wire Transfer, Check, and Fax.

The registration  costs for Internet Sweeper Pro is $39.95. We provide free lifetime upgrade and free technical support.

Click Here To Proceed Purchasing Internet Sweeper Pro ($39.95) 


As soon as Regsoft receives your order, Regsoft  will immediately send you  an  e-mail which verifies that the order has been submitted. After Regsoft receives confirmation of payment, REGNOW will send you  a second  email with payment verification and a Registration Code  .  Simply enter the Registration Code into the the program to complete the Registration process. If you do not receive a Registration Code, please contact registration@LadyBugSoft.com

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6.   What is the Application Plug-in ?

There are so many applications/programs that keep tracks of recent activities such as playlist of Mediaplayer, Realplayer, recent files of Office, Acrobat, Winzip, and much much more. Others can also see what files you have accessed, what media you have played , what picture you have viewed. 

Internet Sweeper Pro's free Application Plug-ins gives you the flexibility to choose which plug-in to install according to the applications/programs you have installed. This makes Internet Sweeper Pro Pro have the ability to support up to nearly unlimited applications/programs. 

Click here to download plug-ins

We have over 50 plug-ins available Now and we are trying to make more plug-ins every week. If you have any suggestions , please contact us at support@LadyBugSoft.com.

Also, we provide a free Internet Sweeper Pro Plugin Maker to make the plugin yourself, if you are an advanced user and  know much about the program you want to erase. 

If you make a plugin and want to share it with others, please email your plug-in to us
We will list it on our website let others to download.

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7.   How do I make a Plug-in?

With Plugin Maker which comes with Tracke Eraser Pro, you can easily add and edit the application plugin  yourself.
After you install Plugin Maker,  you can run Plugin Maker by click

Start -> Programs ->Internet Sweeper Pro -> Plugin Maker


The history data of a program may store in the registry or in a file or under a folder, Plugin Maker lets you to erase all of them.

  • Open Open the plugin file to edit

  • New Add a new plugin

  • Title  The  name of the plugin ( e.g. Winzip 8.0 )

  • Provider The person or the company who create the plugin,( e.g. Jeff, Acesoft)

  • Registry Entry(s) The Registry Items that will be erased

  • File(s) And Folder Items The file and folder that will be erased

  • Test  Click the Test button , Plugin Maker will test the items above and show the results in the Test List

  • Rmove Remove the item you selected

  • Save Click this will save the plugin file

  • Save As Click this will save the plugin to another path or with another name.

1) Add a Registry Item
Click the Add button for Registry Item

  • Registry Key The Registry Key that will be erased

  • Launch Registry Editor Use the system's Registry Editor to select the registry key to be erased, once you use the Registry Editor's Copy Key Name to copy the key name or just press Ctrl+C to copy the key name, the key will automatically appear on the Registry Key text box.

  • Erase Key Erase the key you selected above

  • Erase Key List Erase the keys under the selected key which contains the the string in the Key(s) Contain text box. if you want to erase the key with similar string (e.g. file1,file2,file3), you can just fill in the Key(s) Contain text box with "file", it will erase all the keys which contain "file".  Below is an example for Realplayer, 

below is how to fill it in the Registry Item form

  • Erase Value Under the key Erase the Value under the key selected, if you want to erase the values with similar string (e.g. filemenu1,filemenu2,filemenu3) , just fill the Value(s) Contain with "filemenu", it will erase all the values with "filemenu", Below is an example for winzip

You can Click Test button to test it.

  • Erase Value Erase the key value you fill in the ValueName text box under the selected key

After you finish the selection of Registry Key , you can just click Add to add it to the registry item list.

2) Add File & Folder Item

  • Title  The  name of the  Custom Item, (e.g. Mytest)

  • Description Description of this Custom Item (e.g. erase my registry items)

  • Include SubFolder Check this will include the subfolder under the selected folder

  • Select Folder & Select File If what you selected is a folder, click Select Folder , and click Select File if you select a file. you can erase the files using wild card, the default is "*.*".  (for example, you want to erase mp3 files under c:\temp folder, just fill in the wild card text box with "*.mp3", and then click Select Folder

  • Erase The File If what you selected is a file, you can select from Erase The File and Update The File, Erase The File means deleting the file directly, Update The File means you can update the file (text file only),  some applications use a text/ini file to store their recent files, they look like this 
    Recentfile1=file1
    Recentfile2=file2
    Recentfile3=file3
    you can simply fill the Erase The Line Contains The String text box with "Recentfile", Internet Sweeper Pro will remove these lines with "Recentfile" in the selected file and keep other lines.

  • Remove From List Remove the selected item

  • Test Results Show the test results

  • Test click this will test the items selected

  • Save Save the Custom Item

  • Add Add  to the list that will be erased and exit this form, the item you selected will show on the main screen of Plugin Maker.

Most of the Plugins we provided are made using Plugin Maker, you can open the plugins that comes with Internet Sweeper Pro to learn more.


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8.   What is the Custom Item ? How to add a Custom Item?

Custom Item allows you to erase file(s), folder or registry entry(s) that you want to erase. If you have files, folders or registry entry(s) need to be erased periodically , it is a good way to add a Custom Item to erase them. With the Securely Erasing enable, you can erase the files completely, others can not recover or undelete them. 

To add a Custom Item, click the Eraser Setting->Custom Items->Add, there are 2 types of Custom Item: Registry Item and File & Folder Item.

1) Add Registry Item  Click Add Registry Item  

  • Title  The  name of the  Custom Item,( e.g. Myitem)

  • Description Description of this Custom Item

  • Registry Key The Registry Items that will be erased

  • Launch Registry Editor Use the system's Registry Editor to select the registry key to be erased, once you use the Registry Editor's Copy Key Name to copy the key or just press Ctrl+C to copy the key name, the key will automatically appear on the Registry Key text box.

  • Erase Key Erase the key you selected above

  • Erase Value Under the key Erase the Value under the selected key , Below is an example (Winzip Recent Files)

  • Erase Value Erase the key value you fill in the ValueName text box under the selected key

2)Add File And Folder Item

 

  • Title  The  name of the  Custom Item, (e.g. Mytest)

  • Description Description of this Custom Item (e.g. erase my registry items)

  • Add Folder Add the folder to the list that will be erased, 

  • Include SubFolder Check this will include the subfolder under the selected folder

  • Add Files Add file(s) to the list that will be erased, you can erase the files using wild card, default is "*.*".  (for example, you want to erase mp3 files under c:\temp folder, just fill in the wild card text box with "*.mp3"

  • Remove From List Remove the selected item

  • Test Results Show the test results

  • Test click this will test the items selected

  • Save Save the item

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9.   How do I uninstall Tracks Eraser ?

There are two ways to uninstall Internet Sweeper Pro.

1) Click Start ->Programs->Internet Sweeper Pro->Uninstall Internet Sweeper Pro Pro
2) Click Start ->Settings->Control Panel -> Add/Remove Programs->Internet Sweeper Pro

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10.  What is Boss Key ?

Boss Key lets you to hide/show the browser windows immediately by pressing the Hotkey ALT+SPACE. It's very useful when you are surfing some website , and then someone ( your boss or everyone you don't want to see your screen) walks in, you just press the ALT and SPACE keys, the browser windows will all disappear, and when they go, you can press ALT+SPACE again, these screen will show again.

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11. What is Stealth Mode ?

Stealth Mode Lets Internet Sweeper Pro to operate in an invisible mode, this will not show an icon on the system tray . In Stealth Mode, it can run Auto-erasing in the background quietly. You can press the Hotkeys ALT+A to show/hide Internet Sweeper Pro.

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12. What is Secure Erasing ?

When you delete a file in Windows, usually , Windows place a Deleted Flag on this file, and not really remove it, others can use some tools to recover filename and the content of the file.

Secure Erasing uses a more secure way to erase a file. Firstly, Tracks Eraser Pro overwrites the file a set number of times with blank characters, and then rename the file to a meaningless filename(e.g. 0001.dat), and finally , Internet Sweeper Pro deletes the file. So, others can not recover the data of the file even the filename.

Note: The more times you set to overwrite the file, the more time it will take to erase the tracks. Usually, the default 3 times is enough.

Tracks Eraser Pro implements the Department of Defense clearing and sanitizing standard DOD 5220.22-M, gives you confidence that once deleted with Internet Sweeper Pro, your file data is gone forever and can not be recovered. 

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13. Why the index.dat file still exist after I erase them ?

Index.dat stores information about what web sites you have visited and what cookies have been saved, the index.dat files are always locked by system when Windows is running and can not be deleted. Tracks Eraser overwrites these index.dat files with random data, others can see nothing useful form these files after erasing these files, so don't worry about it.

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14. Why the Mediaplayer  playlist are still there after I choose to erase them ?

This maybe you keep Mediaplayer running when you erasing it, because Mediaplayer will save the playlist again when it shutdowns.

Important Note: It is strongly recommended that you shutdown all the programs that you want to erase, because some tracks can not be erased when these program are running .

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15. What is Homepage Protection?

Some website may modify your IE homepage setting to their URL, and you can not change it back. Internet Sweeper Pro features a Homepage Protection engine to keep monitoring the change of your homepage when you surfing, if your homepage is changed, it will ask you to confirm. 

It can also modify the homepage and window title of Internet Explorer.

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